Legacy AirTalk Packages

Important:

AirTalk is a legacy phone service. It is no longer available for new orders, but existing customers continue to receive full support.

Included features

• Caller ID
  
• Call Waiting
  
• Call Return
  
• Voicemail
  

(Features can be enabled or disabled on request.)

Package options

• Pay As You Go: 
  £2.50/month line rental, calls at standard rates (bank holidays charged at weekday rates)
• AirTalk Standard: 
  £5.99/month, unlimited 01/02/03/0800 calls, UK mobiles 7p/min
• AirTalk Premium: 
  £8.99/month, unlimited 01/02/03/0800/0845 calls, UK mobiles 5p/min

Call charging

• Line rental billed one month in advance
  
• Call charges billed the following month
  
• UK calls: 2p connection fee
  
• International calls: 10p connection fee
  
• Calls rounded up to the next minute and penny

Call rates

• 01/02/03 numbers: 
  Included on packages; PAYG 2p/min
• UK mobiles: 
  PAYG 9p/min | Standard 7p/min | Premium 5p/min
  (Unlimited packages do not include mobiles.)
• 084/087/09/118: 
  5p/min access charge + service charge set by the called company

Emergency calls

• 999 and 112: Free

International calls

• Charged at published international rates.

Call limits

A call limit is applied to prevent unexpected bills. We will contact you if it is reached.

VAT

All prices include VAT.

Additional charges

• Paper bill: £2 per bill
  
• Number hosting: £1/month (if applicable)

Time bands

• Daytime: Mon–Fri, 8am–6pm
  
• Off-peak: Mon–Fri before 8am / after 6pm
  
• Weekend: Fri midnight–Sun midnight

Legacy service notice

Existing customers continue as normal and are not required to change.

If you wish to move to DigiVoice, contact us for advice.