Using DigiVoice Voicemail

Modified on Fri, 6 Feb at 9:40 AM

Your Vfast DigiVoice service includes built-in voicemail, so you don’t need a phone with its own answering machine unless you choose to use one.

This guide explains how to tell when you have voicemail, how to listen to messages, and how to manage your voicemail settings.

How Do I Know I Have a Voicemail?

When you lift your handset, you’ll hear a short fast dial tone for a few seconds before the normal dial tone.

This indicates that you have one or more new voicemail messages waiting.

The last 6 digits of your phone number

Your messages will then begin playing automatically.

While listening to a message, you can use the following controls on your phone keypad:

After logging into voicemail:

Voicemail stores messages in folders so you can organise them.

From the main menu, press 2, then choose:

From the main menu, press 0 to manage your voicemail settings.

You can:

If you prefer to use a phone with built-in voicemail or a separate answering machine:

Once disabled, calls will no longer be stored on the DigiVoice voicemail system.