Why Do I Have Two Wi-Fi Names?

If your router shows two Wi-Fi names (for example, VFAST-XX and VFAST-XX 5GHz), this is because it broadcasts on two different frequency bands:

• VFAST-XX = 2.4 GHz
• VFAST-XX 5GHz = 5 GHz

Both provide Wi-Fi, but they behave differently.

2.4 GHz Wi-Fi

• Covers a wider area
  
• Better at passing through walls
  
• More prone to interference from neighbours and household devices

Best for: devices far from the router or behind thick walls

5 GHz Wi-Fi

• Faster speeds at close range
  
• Does not travel through walls as well
  
• Usually has less interference, especially in busy areas (flats, close neighbours)

Best for: phones, laptops, TVs, and consoles near the router

Why Are the Networks Split?

Having two separate Wi-Fi names lets you choose which band each device uses.

This can help you:

• Put nearby devices on the faster 5 GHz network
  
• Keep distant devices on the longer-range 2.4 GHz network
  
• Reduce congestion and improve stability

What If I Only Want One Wi-Fi Name?

Some routers can combine both bands into a single Wi-Fi name and automatically balance devices between them.

• This can be enabled or disabled by request
  
• Contact the Service Desk if you want this changed

Quick Summary

• Two Wi-Fi names = two frequency bands
  
• 2.4 GHz = longer range, slower
  
• 5 GHz = shorter range, faster
  
• Split networks give you more control
  
• A single combined network can be sometimes be enabled if preferred