Superfast Broadband – Connecting a VDSL Modem

If your router does not have a DSL/VDSL port, we can supply a separate VDSL modem. The modem connects to your phone socket and links to your router by Ethernet.

This setup is required if your router has:

• An Ethernet WAN/Internet port only
• No DSL/VDSL port

Using your own router (important)

If you use your own router:

• You are responsible for configuration, Wi-Fi, and security
• We cannot provide full support for third-party routers

Your router must support:

• PPPoE
• An Ethernet WAN/Internet port

PPPoE login details

• Provided by Vfast on request
  
• Sent securely by email
  
• Unique to your service

Check your phone socket

You will have either:

• Single-port socket (older master/extension), or
• Dual-port master socket (separate Phone and DSL ports)

See Superfast Broadband – Phone Sockets for details.

Single-port socket

1. Plug the microfilter into the phone socket.
2. Plug the DSL cable into the DSL port on the microfilter.
3. Plug the other end of the DSL cable into the DSL port on the VDSL modem.
4. Connect the power cable to the modem and switch it on.
5. Plug an Ethernet cable into LAN1 on the modem.
6. Plug the other end of the Ethernet cable into the WAN / Internet port on your router.
7. Switch on your router.

Dual-port master socket

1. Plug the DSL cable directly into the DSL port on the wall socket.
2. Plug the other end of the DSL cable into the DSL port on the VDSL modem.
3. Connect the power cable to the modem and switch it on.
4. Plug an Ethernet cable into LAN1 on the modem.
5. Plug the other end of the Ethernet cable into the WAN / Internet port on your router.
6. Switch on your router.

Important

• Do not use a microfilter with a dual-port master socket.
• Do not plug the router into the Phone port on the wall socket.

Final checks

• Modem shows DSL/Broadband light
• Router shows Internet/WAN light once PPPoE is configured

Need help?

Contact the Service Desk if you need:

• A VDSL modem
  
• PPPoE login details
  
• Help confirming your socket type

Using your own router is supported, but setup and ongoing management are your responsibility.