Contact the Vfast Service Desk

If you need help with your service, you can contact the Vfast Service Desk using the options below.

Phone

Call us on:

• 01227 668901
  
• 0330 324 9811

Both numbers connect to our automated menu.

To reach the Service Desk, select option 2.

• Calls are handled by our UK-based Service Desk
  
• Calls may be recorded for training and quality purposes

Email

You can email us at:

• support@vfast.co.uk

Email is best suited for non-urgent enquiries or for providing information to assist our investigation.

Live Chat

Live chat is available via our website using the chat icon. You may need to click the banner at the top of the website to enable live chat cookie first.

Availability and opening hours are explained in our Support Availability & Response Times article.

Web Contact Form

You can also contact us using the online contact form on our website.

This may be useful if you are unable to call or use live chat.

Support availability

Details of opening hours, response expectations, and out-of-hours handling are covered in our Support Availability & Response Times article.